The overall customer service here was horrible and I would recommend making sure you clearly observe your surroundings at this establishment. Additionally, they offered no sentiments to us nor did the head of security have the decency to come speak to us and explain everything in person but rather just stated there was nothing further they could do for us over the front desks phone. Although we were parked right in front of a camera, apparently there was no footage of who hit us which was extremely annoying to have to deal with during a family vacation. My family and I stayed here for July 4th week and are season pass holders for six flags great adventures and during our stay our vehicle was hit by another car overnight in their private parking lot. I would not recommend staying at this establishment. The staff isn't knowledgeable that much and not very sociable eighter. Tub/shower combo falling apart.Couldn't charge our devices outside of 1 sink outlet that we used on rotation. Clean but old and dated Even for a lodge. would I recommend it def No! And the hotel room, standard room needs some TLC. My 5yo had a blast but will I come back.no. No healthy options.no breakfast options outside of donout and sugary options so again unless u have a car and go out or eat the crappy breakfast there's no other choices. I packed ahead leaving from home and stacked the hotel fridge so we had a few options to relay on A Starbucks on site wt very expensive overpriced coffee and we have starbucks in Canada so even wt the conversion rate still $$$. Basically stuck eating 3 meals out and oh 6 flaggs doesn't allow snacks or pick nick so unless u eat b4/after ur stuck paying for overpriced junk.the outsoor water park was less severe in allowin in snacks so we had some kids snacks but that's abt it. Reduce ur prices and have pple not choose breakfast to compensation for the difference. Besides banana no fruits.no healthy choices. I'm not picky at all but eggs that r so hard and rubbery that I can hit u and hurt u wt them.sausage that's an unpleasant color to even taste and toast, bagels, cereals and cofee. Let me not even talk abt the breakfast Yes it's included but it's NOT good. It's not all babies that go to sleep early. It's a family resort but yet families wonder wt do do passed 5pm. Suggestions: Add a kids clubs Add an arcade room Add a small area for soccer or some outdoor sport An outdoor patio wt music even if just the radio Add smtg that families can do passed 6pm. We did mini putt and arcades near by but that's pretty much it so unless u have a car your stuck inside. So once ur done doing water/theme park and rides.ur basically done. There's NOTHING to do at night ( passed 5pm) inside the lodge and indoor water park which closes at 7. Honestly not worth it for 700$USD ( 1000 canadian ) yes 6flags was fun and we came foe our kids but it opens late ( 11am) and closes early.( 5pm) which family friendly amusements parl open at 11am? We dealt wt it but thats not cool. We stayed 2 nights/3 days at great escape lodge which included for us the water parks /theme park parking and breakfast.
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